Privacy Policy

This declaration applies to Bestar Stahlhandelgesellschaft Remscheid, as a data protection authority and provider of this website.  Compliance with data protection laws is very important to us.  We collect, process, and use the following personal data via our website.

Storage of access credentials

Each time a user accesses a page and every time a file is retrieved, access records are stored in a log file on the server of our provider.

Each record consists of:

  • The page from which the file was requested, including any search terms used
  • the name of the page or file
  • the date and time of the request
  • the transferred data volume
  • the access status (file transfer, file not found, etc.)
  • a description of the type of web browser and the operating system used
  • The country or the domain or organization from which the access is made (TLD)
  • Client IP address, which is resolved via DNS lookups.

The collection and processing of this data is used to create anonymous statistics and error reports. This data is not assigned to a particular person.

Collection of personal data

Personal data is only stored when you provide us with this information via a contact form or in an e-mail to us.  The purpose of this data collection emerges from the particular context and the message which has been communicated to us, and is therefore essentially defined by you. Your personal data will be processed only for correspondence with you and only for the purpose for which you have made this data available to us. You are, of course, entitled to object to this use of your data at any time.

Use of cookies

Our Internet pages use cookies (including session and tracking cookies) in several places. These are used to constantly improve our website and to make surfing as easy and comfortable as possible. Cookies are small text files that are normally stored on the PC of the Internet user and do not cause any damage. If you want to exclude the use of cookies, you can do this through a setting in your browser. However, the function of the web page may be affected.

Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies that enable us to analyze your use of our website. The data generated by cookies about your use of our website are generally transferred to a Google server in the USA and stored there. Prior to this, however, your Google IP address will be abbreviated and thus anonymised if it comes from a Member State of the European Union or a Contracting State of the Agreement on the European Economic Area. Only in exceptional cases is the unabridged IP address transmitted to a Google server in the USA and stored there. We would like to point out that Google Analytics has been modified with the code “anonymizelp” to ensure an anonymous version of the IP address. Google uses this data to evaluate your use of the website, to generate reports about the website activity for and to provide additional services related to website and internet use. You also have the option to prevent Google from collecting and processing the data (including your IP address) related to your use of the website by Google and the processing of such data by Google by downloading and installng the Browser plugin at https://tools.google.com/dlpage/gaoptout?hl=en.

Use of CrazyEgg

This page uses the tracking tool CrazyEgg provided by Crazy Egg Inc. This tracking tool allows us to evaluate the use of our websites (for example, which content is clicked) using cookies. In doing so, data are collected and stored, and user profiles are generated in order to analyze visitor behavior and to adapt our offer according to the requirements of our users. A specific reference to your person is not created within the scope of these evaluations. You may at any time object to the collection, processing and use of the data generated by CrazyEgg.com by following the “Opt Out” guide on the following page (http://www.crazyegg.com/opt-out). For more information on the privacy of Crazy Egg, please visit https://www.crazyegg.com/privacy/

Information Request

Users have the right, upon request, to receive information on the personal data stored about them free of charge. In addition, they have the right to rectify, block and delete your personal data in accordance with legal requirements.

Privacy Protection Officer

If you have any questions concerning data protection, please contact our privacy protection officer at any time. Mr. Arndt Halbach of the company GINDAT GmbH, under data protection@bestar.de.

Responsible party

BESTAR Stahlhandelgesellschaft Remscheid mbH

Auf dem Knapp 43

42855 Remscheid

Tel.: +49 (0) 2191 – 36 42-0

Fax : +49 (0) 2191 – 36 42-99

Email: info.de@BESTAR-STEEL.com